Privacy policy

Last updated: June 24, 2026

Xilora ("we," "us," or "our") operates the website xilora.shop (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from the Site.

1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view, the websites or search terms that referred you, and how you interact with the Site.

When you make a purchase or attempt to make a purchase, we collect information you provide, including your name, billing address, shipping address, email address, phone number, and payment information.

2. How We Use Your Information
We use the information we collect to: fulfill orders and process payments; communicate with you about your order; screen orders for potential risk or fraud; provide customer support; and, when in line with the preferences you have shared with us, send marketing communications.

3. Sharing Your Information
We share your information with third parties who help us provide our services, including payment processors, shipping carriers, and the platform that hosts our store (Shopify). We do not sell your personal information to third parties.

4. Data Retention
We retain your order information for as long as necessary to fulfill the order and for legitimate business or legal purposes.

5. Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us using the information below.

6. Cookies
We use cookies to maintain information about your session and to help us understand how you interact with the Site.

7. Contact Us
For questions about this Privacy Policy or your personal information, contact us at:

Xilora
Email: support@xilora.shop
Address: 2202 Bluebonnet Dr, Round Rock, TX 78664, United States